Terms of Service

1. Scope

These Terms of Service (ToS) govern the business relationship between TradeGuruPro and students who use our trading education, market training, and financial education services. By enrolling in our courses or requesting information through our website, the student accepts these ToS as binding. Any deviating agreements must be documented in writing and expressly confirmed by both parties.

2. Course Enrollment Agreement

Requests for our trading education services can be made through our online contact form, email, phone, or in writing. A legally binding educational agreement is established only through our written enrollment confirmation or the actual commencement of educational course work. For specialized trading programs, the educational relationship begins with written acceptance of our detailed course proposal by the student. We reserve the right to decline enrollment requests without justification or to terminate scheduled courses due to insufficient student participation. Already made payments will be refunded proportionally in such cases.

3. Course Scope

The exact scope of our trading education services is defined in the respective course description or individual enrollment confirmation. Our educational spectrum includes:

  • Fundamental trading education and market analysis courses
  • Advanced strategy development and risk management training
  • Psychology and behavioral trading coaching programs
  • Mentorship on trading techniques and portfolio management
  • Assessment of trading knowledge and skill development
  • Support with trading plan development and performance optimization

4. Pricing and Payment Terms

All fees are displayed in Canadian dollars (CAD) and include applicable taxes. Fee billing for trading education services follows this schedule unless otherwise agreed:

  • Fundamental courses: Payment upon enrollment or course commencement
  • Advanced programs and mentorship: 50% deposit upon enrollment, 50% before course completion
  • Ongoing coaching programs: Monthly billing after services rendered

5. Cancellation and Rescheduling

Cancellations and course changes must be communicated in writing or via email. The following rules apply for cancellations:

  • More than 14 days before course start: Free of charge
  • 7-14 days before course start: 25% of agreed fee
  • Less than 7 days before course start: 50% of agreed fee
  • After course commencement: No refund available

One free course rescheduling is possible if requested at least 14 days in advance. For ongoing educational contracts, a 30-day notice period applies for cancellation to the end of the month.

6. Refund Policy

At TradeGuruPro, we strive for the highest student satisfaction and maintain a transparent refund policy for our trading education services:

  • Fundamental Trading Courses: If you are unsatisfied with our fundamental courses, you may request a full refund within 7 days of course commencement, provided you have attended no more than 25% of the scheduled sessions. After this period or if significant course participation has occurred, refunds are issued at our discretion based on the completed coursework.
  • Advanced Training Programs: For comprehensive advanced programs, you may cancel free of charge before the course begins. Once the educational program has started, we offer proportional refunds based on the completion percentage of the course material, minus administrative fees.
  • Mentorship and Coaching Programs: For prepaid mentorship packages including one-on-one coaching, we offer proportional refunds for unused sessions if you wish to terminate the program early, minus a processing fee of CAD $150. Calculation is based on standard hourly rates, not the reduced package price.
  • Subscription and Ongoing Services: Monthly or annual educational subscriptions can be cancelled with 30 days notice. Refunds for unused portions of pre-paid subscriptions will be calculated on a pro-rata basis, minus any applicable early termination fees as outlined in the subscription agreement.
  • Digital Course Materials: Once digital course materials have been accessed or downloaded, they are non-refundable. However, technical issues preventing access will be resolved promptly or refunds will be provided.

All refund requests must be submitted in writing with detailed justification. We process legitimate refund requests within 10-15 business days. Please note that third-party costs, certification fees, or material expenses may not be refundable depending on the circumstances. Refunds will be processed using the same payment method as the original transaction.

7. Liability and Warranty

We provide our trading education services with the greatest care and according to current industry standards. Our market education consultation is based on information provided by the student and established educational methodologies. We assume no liability for errors or disadvantages resulting from incomplete, incorrect, or late student information. Our educational guidance represents recommendations but does not replace the student's own trading decisions or guarantee trading success. Trading involves substantial risk and may not be suitable for all individuals. Our liability is limited to intent and gross negligence and amounts to a maximum of three times the fees paid in the last six months.

8. Intellectual Property

All trading education analyses, course materials, templates, and consultation content created by us are protected by copyright and remain our intellectual property. Students receive a simple, non-transferable right to use these materials exclusively for their personal educational purposes. Distribution to third parties, reproduction, or commercial use without our express written permission is prohibited. Student-owned documents and information naturally remain the student's property.

9. Data Protection

The protection of personal and educational data has the highest priority for us. All data collected in the context of trading education is used exclusively for contract fulfillment and student services and is treated according to applicable data protection regulations and professional confidentiality. Detailed information on data processing can be found in our Privacy Policy, which is an integral part of these ToS. By enrolling in our trading education services, you agree to occasionally receive information about course updates and relevant educational offerings from us. You may object to this use at any time.

10. Final Provisions

All contracts are exclusively governed by Canadian law. Jurisdiction for all disputes is Toronto, Ontario. Should individual provisions of these ToS be invalid or unenforceable, the validity of the remaining provisions remains unaffected. A valid provision that comes closest to the economic purpose of the original provision shall replace the invalid or unenforceable provision. No oral side agreements exist. Changes to these ToS require written form and will be communicated to you in a timely manner.